Terms and Conditions – Bookings for Leisure Parks / Campsites

1. Bookings
A booking is final as soon as it has been confirmed by the leisure park/campsite. When making a booking, the guest must provide accurate and complete details.

2. Payment
Payment must be made in accordance with the specified payment terms. Any deposits and payment deadlines will be communicated in advance.

3. Cancellation and changes
Cancellation fees may be charged in the event of cancellation or changes to a booking. Any such charges depend on the time of cancellation and the applicable cancellation terms.

4. Arrival and departure
Arrival and departure times will be communicated to the guest in advance. No automatic refund will be issued in the event of early departure.

5. Stay and house rules
Guests must comply with the applicable house rules of the holiday park/campsite during their stay. We expect guests to be considerate of other visitors and the surrounding area.

6. Liability
The holiday park/campsite is not liable for loss, theft, damage or accidents on the premises, unless statutory liability applies.

7. Force
majeure In the event of force majeure preventing the stay from taking place, the holiday park/campsite reserves the right to amend or cancel the booking. A suitable solution will be sought in consultation.

8. Acceptance
By making a booking, the guest declares that they agree to these general terms and conditions and the applicable house rules of the holiday park/campsite.